Judith Shields

Vice President, Performance

As Vice President of Performance, Judith Shields is responsible for oversight of Liberty’s corporate compliance, HIPAA compliance, and risk management programs, and maintenance of the company’s Health Care Staffing Services certification with The Joint Commission. She provides leadership and supervision to our in-house team of credentialing specialists and personally reviews the resume and qualifications of every candidate for completeness, accuracy, and competency before giving final approval to hire. Judith also oversees Liberty QualityCare®, a framework that governs performance standards and a package of quality improvement resources available to support every Liberty program.

Judith is board-certified by the American Board of Quality and Utilization Review Physicians as a professional in Healthcare Quality and is a Master Black Belt in Six Sigma. Her professional experience in healthcare includes information technology system design and analysis, with a primary focus on process improvement, standardization, quality control, program design, and user support. Prior to joining Liberty, she held several leadership positions in quality and case management with hospitals, health systems, and a healthcare consulting organization. Judith earned a Master of Science in Nursing from the Catholic University of America and a Bachelor of Science in Nursing from Villanova University.

Client Satisfaction Surveys to Improve Outcome Management in Mental and Behavioral Health

Originally published on the Patient Safety and Quality Healthcare Website by Leslie Proctor. June 1, 2015.

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Using the Malcolm Baldrige “Are We Making Progress” Survey for Organizational Self-Assessment and Performance Improvement

Originally published in the Journal for Healthcare Quality Vol. 35 No. 4. July/August 2013.