Sue Nayda

Chief Operating Officer

Sue Nayda is a senior executive in health and human services with a passion for helping high-performance organizations achieve demonstrable outcomes for persons with serious mental illness and/or intellectual and developmental disabilities (I/DD). As Liberty’s Chief Operating Officer, Sue is responsible for growth and retention across the company’s diverse product lines, championing innovative solutions and driving operational excellence to yield successful results and high value for our customers. She serves as the senior administrator who oversees the implementation and management of all Liberty contracts.

From her earliest days as a job placement specialist for individuals with I/DD, Sue has been a proponent of, and has consulted nationally on, the transformation from traditional service systems to community-based models, with a particular emphasis on supported employment. Sue earned a Master of Science degree in Rehabilitation Counseling and Administration from Springfield College, and a Bachelor of Science in Special Education from the State University of New York (SUNY) at Geneseo.

2019 National Home & Community Based Services Conference

August 26 – 29. Baltimore, MD

Client Satisfaction Surveys to Improve Outcome Management in Mental and Behavioral Health

Originally published on the Patient Safety and Quality Healthcare Website by Leslie Proctor. June 1, 2015.